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Consumer Law and Electronic Commerce

“O’Farrell’s forte is negotiating claims and investigation procedures related to consumer law, fair trade law, advertising law and e-commerce.”

Legal 500 - 2021

Practice

Our Consumer Law and Electronic Commerce practice specializes in providing advice to businesses that are subject to a considerable number of claims due to their high exposure. The team is formed by attorneys specialized in handling consumer protection and fair trade matters, mainly focusing on the protection of the client company’s interests.

Our attorneys work in coordination with the clients’ marketing divisions to provide preventative advice in anticipation of any likely infringements that may arise in terms of publicity and communication tools.

We represent our clients in judicial and administrative proceedings. Likewise, the Law Firm has an extensive network of attorneys across the Argentine territory.

We advise domestic and international clients in the industrial, automotive, insurance, pharmaceutical, financial, telecommunications, health care plans and special purpose savings plans sectors

Services

  • Providing advice on conflicts for infringement of the duty to disclose information, non-compliance with contractual provisions, violation of the duty to provide efficient services and post-sales assistance, defects in manufactured products, product recall, failure to furnish the warranty required by law, conflicts arising from arrangements entered by non-conventional methods (e-business), among othersCONSUMER LAW
  • Representing and advising clients in class actions and collective actionsCONSUMER LAW
  • Representing and advising clients on judicial proceedings regarding punitive damagesCONSUMER LAW
  • Assisting clients in detecting habitual recurrence of complaints and recommending changes in business policies regarding conflict areasCONSUMER LAW
  • Drafting the legal terms in game shows, contests and promotionsFAIR TRADE
  • Advising clients in matters involving the labeling of products, retail and wholesale of manufactured products, hazardous products or services, warranty conditions and repair of defective productsFAIR TRADE
  • Providing preventative advice in case of likely infringements in the event of advertising campaigns using mass mediaFAIR TRADE

Key Contacts